Privacy Policy
At Grace Cleans, the privacy of our clients is our utmost priority on gracecleans.com, and we treat it with the same level of respect as our own. While we collect information from our clients, it is solely used to enhance our customer services. Our company acknowledges that maintaining and using our clients’ information responsibly is our responsibility. We do not rent or sell the information that our clients provide us online.
This policy outlines how the personal information of our clients, collected by us, is used, why we collect it, and how we use it. It describes the choices you have regarding how we collect and use your information.
Personal Information Collected:
The information collected by Grace Cleans includes the client’s name, email, mailing address, and phone number. These details are provided by the client while placing an order or saving information with our company. Additionally, we may use email addresses or mailing addresses received through our contact form for responding to comments, queries, etc. Our company also maintains records of items that have interested our clients in the past, as well as their online purchases.
Use of Collected Data:
The information collected is utilized in various ways. Grace Cleans uses the saved information to process client orders. We send confirmation emails for orders placed, and our customer service may contact clients via phone, mailing address, or email for further queries regarding their orders. Clients may also receive updates regarding our site and services, including newsletters and promotional information. Furthermore, we may utilize information about clients’ interests and purchases to enhance our site design and their purchasing experience.
Social Media (Features) and Widgets:
Our website includes Social Media Features and Widgets, such as the Facebook Like button and Share This button. These features may collect your IP address and page visits on our site. Your interactions with these features are governed by the privacy policy of the respective companies providing them.
3rd Party Sharing:
Any phone numbers, email addresses, or other information obtained from interactions with our business clients or potential clients will be used solely for internal business purposes. We assure you that under no circumstances will this information be sold or shared with any external parties in any manner. Your privacy and the security of your personal information are of utmost importance to us, and we are committed to safeguarding it according to the highest standards of confidentiality.
Security of Personal Information:
The information of our clients is secure, protected during transmission by the use of Secure Sockets Layer (SSL) Software, which encrypts the information. While we follow generally accepted industry standards to protect submitted personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Access to Registered Accounts:
Clients can access their registered accounts by signing in on our homepage. Once signed in, clients have access to their previous lists and submitted information. Users can update their information by logging into their accounts and clicking on My Account.
Cookies and Their Use:
We use cookies to recognize clients’ browsers and store items in their Shopping Carts during visits. Users can manage cookie preferences through their browser settings, but cookies enable full utilization of site features. Additionally, we track IP addresses for site administration and gather broad demographic information. We may also collect combined information on site usage.
Clear Gifs (Web Beacons/Web Bugs):
We utilize clear gifs to manage site content effectively by tracking online movements of web users. Clear gifs are tiny graphics with unique identifiers, similar to cookies, and are embedded invisibly on web pages. We do not tie the information gathered by clear gifs to customers’ personally identifiable information.
Testimonials:
With consent, we may post testimonials along with clients’ names. Testimonials can be removed upon request.
Links to Other Web Sites:
Our site includes links to other websites with privacy practices differing from ours. Personal information submitted to those sites is governed by their privacy statements.
Notification of Changes in Privacy Policy:
Any changes to our privacy policy will be posted to this statement, the homepage, and other appropriate places. Users will be notified of material changes before they take effect.
Legal Disclaimer:
We reserve the right to disclose personally identifiable information as required by law or to protect our rights.
Questions:
For questions regarding our Privacy Policy or use of information, clients can contact us at info@gracecleans.com or call 740-465-4115.